top of page
-
How does downloading a poster work?Immediately after completing your purchase, you can download the poster from the checkout page. The poster will also be sent to your inbox within 5 minutes. After payment, you have 30 days to print the poster(s). After that, the link is no longer valid.
-
In which resolutions can I print the posters?The posters are available in the following resolutions A2: 42 x 59.4 cm (16.5 x 23.4 inches) A3: 29.7 x 42 cm (11.7 x 16.5 inches) A4: 21 x 29.7 cm (8.3 x 11.7 inches) A5: 14.8 x 21 cm (5.8 x 8.3 inches) When you purchase a poster, all four resolutions are included in the file.
-
Can the posters be returned?Poster files cannot be returned after purchase, as they are digital products. Once the purchase is complete, the files cannot be 'returned' in the traditional sense, as digital products can be easily copied or distributed. This policy ensures the protection of the product's value and helps maintain fairness for all customers.
-
Why does my print have a small white border even though the file is designed to cover the entire paper?Some printers may still leave a small white border when printing, even if the file is designed to cover the entire paper. You can reduce this border by opening the PDF and selecting "Print," then going to "More Settings" and adjusting the scaling to "Actual Size." This can minimize the white margin. However, please note that different printers may behave differently—some may print without any border, while others may still leave a slight one. If you are printing professionally, keep in mind that not all printers print all the way to the edge of the paper. Always check with the print service to ensure they can print without borders.
-
What should I do if I can't download my digital file?Please wait for five minutes first. Due to high traffic on the webshop, there may be some delay. If you haven't received anything after five minutes, check your spam folder and ensure there is enough space in your mailbox. If the poster still hasn’t arrived, you can contact us.
-
What type of file are the digital posters delivered in?All our posters are sent as a PDF file so you can easily print them at home.
-
Which payment methods can I pay with?We accept: Apple Pay, Google Pay, iDeal, PayPal and Credit/debit cards, including Visa, MasterCard and Amex.
-
Are the posters suitable for professional printing?Yes, the posters are designed for professional printing. We recommend using a professional printing service for the best results, especially if you are printing a larger size. These services can help optimize the quality and color of your poster.
-
What should I do if I have an issue with my order?If you're experiencing issues with your order, such as trouble downloading your file, technical problems, or other inquiries, please contact our customer service. We’ll assist you and ensure your issue is resolved as quickly as possible.
-
Is it possible to order custom posters?At this time, we do not offer custom posters. The posters we provide are standard designs that you can download and print according to your preferences.
FAQ

bottom of page